Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online pokies should be enjoyed as a form of entertainment only. It is important to understand that gambling should never be viewed as a way to earn money or solve financial problems. All games of chance have a built-in house edge, meaning that over time, the odds favour the casino. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to participate in online gambling in New Zealand. We are committed to preventing underage gambling and operate strict age verification procedures. If you are under 18, please do not attempt to access or use any gambling services on this website.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, you may be developing a gambling problem:
- Spending more money or time gambling than you intended
- Chasing losses by gambling more to try to recover money lost
- Hiding your gambling activity or being dishonest about how much you gamble
- Neglecting work, study, family, or social responsibilities due to gambling
- Borrowing money or getting into debt to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Using gambling to escape problems, stress, or difficult emotions
- Unsuccessful attempts to cut down or stop gambling
- Risking important relationships or opportunities because of gambling
- Needing to gamble with larger amounts to achieve the same excitement
If you have identified with any of these warning signs, please seek help immediately.
Self-Help Tools & Controls
Most reputable online gambling operators provide tools to help you manage your gambling responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount of money you are willing to lose
- Reality Checks: Receive reminders at regular intervals about how long you have been playing and how much you have wagered
- Self-Exclusion: Voluntarily exclude yourself from gambling for a set period or indefinitely
- Time-Out: Take a temporary break from gambling without closing your account
- Account Closure: Close your account permanently if you wish to stop gambling
We encourage you to use these tools to maintain control over your gambling activity.
Support Organisations & Resources for New Zealand
If you or someone you know is struggling with problem gambling, help is available:
New Zealand Support Services
-
Problem Gambling Foundation (PGF)
Free and confidential support for people affected by problem gambling
www.pgf.nz
Helpline: 0800 664 262 -
Gambling Helpline (Department of Internal Affairs)
Free counselling and support services
Helpline: 0800 654 655 -
Samaritans Aotearoa New Zealand
24/7 emotional support service
Helpline: 1737 (free call/text, 24/7)
International Resources
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GamCare (United Kingdom)
www.gamcare.org.uk -
GamStop (United Kingdom National Self-Exclusion Scheme)
www.gamstop.co.uk -
Gambling Help Online (Australia)
www.gamblinghelponline.org.au -
Responsible Gambling Council (Canada)
www.responsiblegambling.org -
National Council on Problem Gambling (United States)
www.ncpgambling.org
If You Need Help
If you are experiencing difficulties with gambling, please reach out for support today. Help is confidential, free, and available 24/7. There is no shame in seeking assistance — problem gambling is a recognised condition and recovery is possible.
Do not gamble with money you cannot afford to lose. If gambling is causing you or your loved ones harm, please contact the Problem Gambling Foundation or the Gambling Helpline immediately.